Q: Is cocoa butter better than other moisturizers?

A: Yes. Cocoa butter, in many ways, is the ultimate moisturizer in that it is highly concentrated. Cocoa butter has been ranked by modern scientists as an outstanding skin protectant because of its superior soothing and healing properties and its ability to help the skin retain moisture. Unlike many other moisturizers, Palmer's Cocoa Butter Formula is semi-occlusive. That means it creates a micro-thin barrier that seals moisture in while at the same time allowing your skin to breathe easily. Finally, a truly unique characteristic of cocoa butter is that it melts at body temperature. This helps it to penetrate into the skin. In short, it's the ideal moisturizer.

Q: I have stretch marks. Will Palmer's Cocoa Butter Formula make them go away?

A: Although Palmer's does not claim to eliminate already present stretch marks, many of our customers have had tremendous success in reducing the appearance of existing stretch marks. Used daily, Palmer's Cocoa Butter Formula will help prevent future stretch marks from occurring. Our Palmer's Cocoa Butter Formula Massage Cream for Stretch Marks is specifically formulated for this use. The addition of Collagen and Elastin works with the body's own Collagen and Elastin to increase skin's elasticity. This product has been clinically proven to increase skin's moisturization and elasticity.

Q: I have eczema. Will Palmer's Cocoa Butter Formula help this problem?

A: Eczema is a name given to a stubborn itchy rash that occurs in certain people with sensitive or irritable skin. It is best to keep the skin lubricated and moisturized. Since Palmer's Cocoa Butter Formula jar is the most concentrated formula in our line, we recommend using this. However, as with any skin condition, we recommend consulting a doctor for expert advice.

Q: Are Palmer's Cocoa Butter Formula products tested on animals?

A: Absolutely not.

Q: Why do your products smell like chocolate?

A: Cocoa butter is a natural moisturizer derived from the cocoa bean. This is the same cocoa bean that brings us chocolate. With Palmer's, you can enjoy the benefits of natural cocoa without the guilt!

Q: Why is Palmer's Cocoa Butter Formula in the jar solid?

A: Cocoa butter in its original state is rock hard and almost impossible to spread on the skin. Palmer's added rich emollients and Vitamin E to create this unique concentrated formula in the jar that spreads smoothly and evenly onto the skin. Palmer's Cocoa Butter Formula in the jar is the most concentrated product in the line.

Q: I like going out into the sun. Should Palmer's Cocoa Butter Formula be applied before or after?

A: Palmer's Cocoa Butter Formula is not a sun protection product. Palmer's Cocoa Butter Formula is, however, highly recommended for after sun and wind exposure. It soothes dry, irritated skin and replaces badly needed moisture that has been lost due to sun exposure. While we're talking about the sun, try Palmer's Cocoa Butter Formula Moisturizing Lip Balm with SPF 15. It moisturizes with all the benefits of cocoa butter and protects from sun exposure with SPF 15.

Q: Are the formulas in the lotion and tube the same?

A: No, they are not the same. While the lotion offers a rich, thick formula, the tube is a cream formula that is even thicker and more concentrated. In addition, the tube formula contains Vitamins A & C and Vitamin E.

Q: What's the difference between the Palmer's Cocoa Butter Formula Moisturizing Lip Balm and the Swivel Stick?

A: The Moisturizing Lip Balm has a Sun Protection Factor of 15. The Swivel Stick is a unique concept that takes Palmer's Cocoa Butter Formula solid formulation and presents it in a large stick form that is convenient for both lip and moisturizing use.

Q: I smell a light cocoa scent in the Palmer's Cocoa Butter Formula Fragrance Free lotion. What is that?

A: That's the scent of the natural cocoa butter coming through. We produce the Fragrance Free item for those consumers who want the benefits of natural cocoa butter without the cocoa smell. Since lowering the concentration of cocoa butter in the products was not an option, we added a natural maskant that works to neutralize the natural cocoa butter scent.

Q: I see that Palmer's markets a Cocoa Butter Formula Skin Smoothing Lotion with Alpha/Beta Hydroxy Acids. What's the difference between alpha hydroxy acids and beta hydroxy acids?

A: Alpha hydroxy acids provide for the initial cell turnover while the beta hydroxy acids help maintain the action longer, for longer term benefits. This combination allows greater efficacy with lesser quantities of hydroxy acids. In most cases, faster initial results can be seen because of the synergy of the Alpha and Beta hydroxy acids.

Q: I'm moving overseas. Will I be able to find Palmer's there?

A: Yes. Palmer's Cocoa Butter Formula is available in over 130 countries worldwide.

Q: Where can I purchase Palmer's Cocoa Butter Formula products?

A: Palmer's Cocoa Butter Formula is available nationwide and internationally at all major drug chains, mass merchandisers and food stores. If your store doesn't have Palmer's, ask for it! You can also order direct from this website.

Q: I recently purchased some Palmer's Cocoa Butter Formula in London. Is this the identical product that I normally purchase in the United States?

A: Yes. All Palmer's Cocoa Butter Formula products are produced in our FDA approved manufacturing facility in the United States.

Q: Is it safe to use my credit card in your online store?

A: We take extra precautions to ensure the security of all of your account information. We use a secure server to process all order transactions and to access account information.